Contact Us

We're Here to Help

Have questions about compatibility, shipping, or your order?

Our support team is ready to assist you.

Customer Support

Email: support@vitaliswater.com
Response Time: Within 24 hours (Monday–Friday)
Support Hours: 9:00 AM – 5:00 PM PT

For the fastest response, please include your order number (if applicable).

Order Support

If you're contacting us about an existing order, please include:

• Your full name

• Order number

• The email used at checkout

This helps us assist you quickly.

Returns & Refunds

We offer a 90-day money-back guarantee.
If you're not satisfied, contact us within 90 days of delivery and we’ll guide you through the return process.

For full details, please visit our Refund Policy page.

Business Information

Vitalis Water
304 S Jones Blvd, Suite 4140, Las Vegas, NV, 89107
United States